CONTINGENCY PLAN (COVID-19)
PURPOSE
The action plan takes into account the dimensions of COVID-19 transmission (coronavirus) worldwide and aims to prevent and prepare staff to deal with possible events through training and appropriate preventive measures. The aim of the property with the Action Plan and the Suspected Case Management Plan is on the one hand to protect the staff and its guests and on the other hand to guide its staff to take the necessary measures to prevent and protect against COVID-19 disease.
FACTORS
For the effective implementation of the plan, the existence of a coordinator is required, whose mission is to prepare procedures, train the staff, inform the visitors and control the faithful observance of the plan.
COORDINATOR
GEORGE KITSALIS, owner of the PROPERTY (tel: +306934697779), attendance and certification seminar (webinar TUV Nord) 15/6/2020
DEFINITIONS
CORONOVIRUS
Coronaviruses are a group of viruses that usually cause respiratory infections, the severity of which varies between humans and animals. It is estimated that about one-third of upper respiratory tract infections in humans can be caused by coronaviruses. The corona SARS - CoV-2 is a strain that is isolated from humans for the first time.
Based on available epidemiological data, it appears that the corona SARS - CoV-2 is most likely transmitted from person to person through droplets excreted by a sick person, through coughing or sneezing, or by direct or indirect contact with respiratory secretions (ie through infected hands). . The incubation time of the disease is estimated at 2-14 days with an average incubation time of 5 days.
According to the World Health Organization, the SARS-CoV-2 virus can survive on surfaces from a few hours to several days and depends on a variety of environmental conditions (temperature and humidity) and the type of surface (metal, wood, paper, glass, plastic, etc.). Due to the possible survival of the virus in the environment, our property considers it necessary to provide instructions and guidelines for taking rehabilitation measures (hygiene, cleanliness and disinfection of businesses).
WAYS OF TRANSMISSION
Transmission is thought to occur mainly through respiratory droplets from sneezing, coughing or exhaling, or when people interact with each other for some time at close range (usually less than a meter). These droplets can then be inhaled or to land on surfaces that may come in contact with others, which can then become infected when they touch their nose, mouth or eyes. If we touch infected surfaces and then touch our mouth, nose or eyes.
From human to human if we inhale the droplets that are secreted when someone infected with the virus coughs or sneezes
SYMPTOMS OF INFECTION
The main symptoms of the disease include the following:
- Fever, - Cough,
- Pharyngalgia, - Arthralgias,
- Myalgias,
- Breathing difficulty
MEANS OF PERSONAL PROTECTION
Personal Protective Equipment (hereinafter PPE): mask (simple surgery or cloth / fabric), disposable gloves etc.
PROTECTION MEASURES
Hygiene of hands, use of antiseptics, avoidance of handshakes, observance of physical distances, avoidance of hand contact with the face and general observance of personal and respiratory hygiene measures.
MANAGEMENT OF SUSPECTED CASE
The procedure as described in this plan is an integral part.
LOG BOOK - COVID-19
Log book, which includes the recording of incidents related to the prevention or treatment of a possible case
PERSONEL
all the employees of the accommodation and external associates
Suspected COVID-19 case management
If a visitor or hotel employee shows symptoms compatible with COVID-19 infection, the following applies:
1. The Lefkada Hospital is called to evaluate the incident.
2. If the patient has an urgent need for hospitalization, presents a serious clinical picture, he is transferred to the Lefkada Hospital, as a suspected case of COVID-19.
3. If the patient has a mild clinical picture, he is transferred to the Lefkada Hospital for a laboratory confirmation of COVID.
4. If the incident is assessed as a possible COVID-19, the hotel manager communicates IMMEDIATELY with EODY at 210 5212054 or the special four-digit number 1135 (24 hours a day), for a statement of the suspected case and instructions for dealing with it.
5. The patient with a mild clinical picture, if possible, remains in his room until the results of the laboratory test are announced.
6. During the above waiting period, the entry of staff into the patient's room is avoided, if there is no significant reason.
7. The hotel staff who enter the suspect's room in the later confirmed case must use high-protection personal protective equipment (PPE) (masks, goggles, waterproof disposable robes). The same applies to staff cleaning the COVID-19 patient room.
8. If confirmed as a case of COVID, it is transferred to the special quarantine hotel and later to a health facility that will accommodate patients with COVID-19 if they need treatment. If it is not confirmed as a COVID-19 case, it is treated at the hotel with the instructions of the Lefkada Hospital.
9. The patient is transported with PPE by private means of transport.
10. If there is a companion of the patient, who wishes to stay close to him to take care of him (eg spouse), he should be given a simple surgical mask and advised to wash his hands every time he comes in contact with secretions of the patient (eg saliva) and definitely before the attendant touches his face or eats or drinks.
11. The contact details of the patient's relative should always be recorded if consent is required for interventions where the patient cannot communicate.
12. Used protective equipment (simple disposable surgical mask, gloves) should be discarded in a bucket and never used again.
13. Hands should be washed thoroughly with soap and water after disposing of protective equipment. It is emphasized that the use of gloves does not replace hand washing, which is a very important means of prevention.
14. Cleaning and disinfection of the room and other common areas according to the instructions of EODY.
CLEANING AND DISENFECTION OF PATIENT ROOM
• Good cleaning of surfaces, often touched by the patient, especially if the surfaces are soiled with biological fluids.
• The cleaning staff uses a simple surgical mask, gloves and a disposable waterproof robe.
• After removing the gloves, good hand washing follows.
• Fabric surfaces are cleaned with a steam device (temperature> 70.).
METHODS OF INDIVIDUAL HYGIENE AND PERSONAL PROTECTION EQUIPMENT
The accommodation takes steps to implement good personal hygiene practices (both by employees and by third parties) in the workplace and oversees their continued implementation.
Specifically:
• Informs and encourage staff and third parties to adhere to good personal and respiratory hygiene practices (hand washing - cleaning, nose and mouth covering during coughing or sneezing, etc.).
• Provides suitable installations such as hand washing sinks and required materials - tools, such as antiseptic solutions (in the form of liquid, foam, gel, soaked wipes) and hand drying materials (disposable hand towels) for workers and installs appropriate disinfection mechanisms at the entrances / exits and in the common areas of the accommodation, emphasizes the cases where the employees come in contact with the general public.
• Supplies the staff with the appropriate Personal Protective Equipment (PPE) (masks, gloves, etc.), in accordance with the special instructions / directions of EODY, the National Committee for the Protection of Public Health and decisions of competent bodies.
• Supervises the adequacy of inventories in MAP.
• Trains the staff for the safe use of MAP based on the instructions of EODY and supervises their proper use.
• Supervises the attendance of third parties (eg customers, associates, distributors, etc.) in the area of the accommodation and informs them in order to avoid overcrowding, to ensure the observance of the required distances and to use the PPE.
• Provides continuous information to staff, in any appropriate way, such as oral information, posting announcements or information / reminder signs for personal hygiene and preventive measures in all areas, online, etc.
• Trains on the required actions of the employees themselves in case of suspicious symptoms, such as the immediate information of the responsible coordinator for the prevention of the spread of Covid-19 and the prescribed isolation.
• Informs and trains staff about specific cleaning instructions in the event of an accident.
Specifically:
a) the person remains in his room with the door closed,
b) it is given a simple surgical protection mask and tissues,
c) if there is a companion who wants to stay close to him, a simple surgical mask is given and a recommendation is made to wash his hands thoroughly after every contact with the suspected case and not touches his face,
d) the entry of staff members in the room is prohibited and only one staff member is involved with the client's requests,
e) the used personal protective equipment is discarded in a closed bin,
f) after the disposal of the protective equipment, meticulous hand washing follows.
LOG BOOK
• For the purposes of public health protection, the accommodation manager keeps a record of staff members and all persons staying at the hotel (name, nationality, date of arrival and departure, contact details such as address, telephone, e-mail), so that it is possible to communicate with close contacts in the event of a COVID-19 case, which may be identified afterwards.
• There is proper diligence and safety in the General Data Protection Regulation (GDPR) and all visitors and staff are informed that a file is kept for reasons of public health protection.
• There is also a record and update of the COVID-19 Log Book at the accommodation.
STAFF
Each staff member strictly adheres to the basic protection measures against Covid-19. In particular, employees must practice good personal and respiratory hygiene practices:
• Frequent washing of hands with soap and water for at least 40 seconds, definitely before and after contact with money or customer items, before meals, before and after work break, after a visit to the toilet and careful hand drying with paper towels and disposal in waste bins. Alternatively, use alcohol-based antiseptics with at least 60% ethyl alcohol or 70% isopropyl alcohol.
• Cover your nose and mouth during coughing or sneezing with a tissue / alternatively if this is not available, cover your mouth with the inside of your elbow.
• Disposal of paper towels or other personal hygiene items or media used to disinfect work surfaces in a closed bin.
• Avoid handshakes and generally close physical contact, keeping a distance of at least two meters from colleagues, customers or third parties in all workplaces, hotel areas and rest areas.
• Avoid touching the front of the mask or face shield.
• Avoid touching the person's hands.
• Informing the coordinator in case of illness or symptoms compatible with Covid-19 infection or contact with a possible or confirmed case and removal from the workplace.
• Staying at home in case of illness and informing the coordinator.
• Return to work only if the laboratory test is negative and after 14 days after close contact with a confirmed case of Covid-19.
RECEPTION
The staff takes the necessary hygiene measures, keeps a distance of at least 1.5 meters from the customers and follows the rules of hygiene.
• When requested, there is a possibility:
o Informing visitors about the policy of the accommodation and the measures it has taken to deal with any incidents
o Providing useful information for health care providers, public and private hospitals, reference hospitals for COVID-19 and pharmacies in the area and
o the provision of Personal Protective Equipment if and when requested by the customer.
• Special equipment (medical kit) for the occurrence of an incident, such as gloves and disposable masks, antiseptics, cleaning wipes, apron, long-sleeved robe, laser thermometer. The special kit is equipped and placed in the storage area and all the people in charge of maintaining the program and the staff are informed about its use.
• Personnel may recognize customer symptoms and report them directly to coordinator
• There is an antiseptic for use by the client at the reception.
• Regular disinfection of the reception surfaces is applied.
• The reception staff is properly inform the customers in order to maintain the distances.
• We encourage for electronic payment of accommodation expenses, electronic sending of accounts, invoices and receipts (acceptance of cash in exceptional cases).
• The keys are disinfected and wrap film is placed during delivery and respectively after use.
• Extending check-in and check-out between stays. Check-out until 11:00 a.m. and check-in from 15:00 p.m. With the time between each check-in and check-out, it is ensured that between different customers the room is cleaned, thoroughly disinfected and adequate natural ventilation of the space is followed.
• It is forbidden to enter the rooms for non-residents in the accommodation.
CLEANING SERVICES
• The cleaning staff uses a simple surgical mask, gloves and a disposable robe.
• After removing the PPE, it is necessary to wash your hands thoroughly with soap and water and to dispose of them in a closed bin.
• All hard surfaces, floors, chairs, knobs, etc. are cleaned and disinfected with disposable cloths / fabrics or cleaning paper and sponges.
• Discarded equipment is treated as a possible contaminant and discarded in special bags.
• Disenfection liquid is used after cleaning. For surfaces that are likely to be damaged by the use of biocidal liquids, it is necessary to use ethanol at a concentration of 70% after cleaning with a neutral detergent.
• When using disinfectants, the space is well ventilated.
• Avoid splashing and spraying during cleaning and disinfection.
• Sanitary services are strengthened in all public areas, especially in "high risk" facilities.
• Thorough cleaning and very good room ventilation are applied during the hours between stays.
• The adequacy of PPE personnel protective equipment (gloves, masks, robe, closed shoes, etc.) is checked.
• There is discreet monitoring of the customers by the coordinator with symptoms.
• Frequent cleaning of the room during the stay (avoid contact of cleaning staff with possible case and further transmission).
• For departures, meticulous cleaning - disinfection is applied on the disputed rooms of the room and bathroom.
• Decorative items are removed.
• Multi-purpose shared objects are removed. All note blocks - leaflets, etc. are removed from the rooms.
• A special disposable cover (zipper) or wrap film is placed on the TV and air conditioner controls after disinfection.
• Fabric surfaces are cleaned with a steam device (temperature> 70.).
• Opening doors and windows for natural ventilation of the space daily.
• Antiseptic liquid is placed for use inside the room.
VENTILATION
• Ensure adequate ventilation of all indoor areas.
• The replacement of filters for split air conditioning units will be done according to the scheduled maintenance and the work will be performed using and taking all protective measures (personal protective equipment, space ventilation, safe collection of replaced filters) including respiratory protection.
• At the end of the maintenance work, a certificate will be issued by the technician who carried out the maintenance-cleaning.
WATER - WATER SUPPLY / SEWERAGE NETWORK
• The accommodation complies with the instructions of the Ministry of Health "Protection of Public Health by the corona SARS-COV-2 in the water supply and sewerage systems" and with the instruction: "ESGLI Guidance for managing Legionella in building water systems during the COVID-19 pandemic ».
• The accommodation followed the steps described in the instruction: "ESGLI Guidance for managing Legionella in building water systems during the COVID-19 pandemic".
• Typical and well-ventilated pipes are used, such as access covers with odor traps and return valves in taps and sprayers.
• Odor traps (siphons) work properly and continuously and always have water inside. In case the space is not used for a long time, water is added either by adding it directly to the traps or by opening / operating the connected devices, which is done at regular intervals depending on how quickly the water evaporates from the traps.
Swimming pool operation
The person in charge of the pool makes sure that:
• Regular cleaning and disinfection is performed
• Ensures proper operation and maintenance of chlorination systems with daily inspection
• Recommends the guests for the maximum total number of people entering the pool, which will not be greater than one swimmer per 5 m2 of water surface with a maximum number of 5.
• The arrangement of the seats (sunbeds, chairs, etc.) must be distanced at least 2 meters
Residual chlorine
• Check the residual chlorine value in the tank water which should be 1-3 mg / L
• The control of chlorine levels is manual (or using a halogen analyzer with a recorder) and takes place during their operation every 4 hours.
• A recording file is kept in which the measurements are written
PH setting:
• Check the pH value in the water of recreational water installations, they must be kept within the limits provided by the regulations (between 7.2-7.5)
• Regular measurement and maintenance of pH records every eight hours during the operation of swimming pools.
ENVIRONMENTAL MEASURES
Environmental measures to reduce the spread of the virus include:
• Cleaning with detergents or disinfectants, regularly work equipment and tools, devices and objects used.
• Safe disposal immediately after the use of disposable PPE, wipes, hand towels or other means used to disinfect work surfaces, as well as personal hygiene items.
• Frequent cleaning of work clothes and the usual personal protective equipment provided, as well as their safe storage.
• Care for strictly personal use of ordinary PPE.Πληκτρολογήστε το κείμενό σας εδώ...